Backswing Inc.
Privacy Policy
Who we are
Pro Shop Caddie is provided by Backswing Inc. If you have privacy questions, you can contact us at support@backswing.ai.
Backswing Inc.
2784 W 2650 N
Clinton, UT 84015
United States
Information we collect
We may collect the following information when you use our site or services:
- Name, business name, email address, and phone number.
- Call details, booking-related details, and support communications.
- Website usage information such as device, browser, and basic analytics data.
- SMS consent records and message interaction data when messaging is used.
How we use information
We use information to operate and improve Pro Shop Caddie, including to:
- Provide customer support and respond to inquiries.
- Send requested booking links and service-related text messages.
- Maintain service security, reliability, and fraud prevention.
- Document consent and comply with applicable law and carrier requirements.
SMS privacy and consent
If you verbally opt in to receive text messages from Pro Shop Caddie, we may send you service-related SMS messages such as booking links requested during a call.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. You can also contact us at support@backswing.ai for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data sharing
Backswing Inc. does not sell customer information. We do not share customer information with third parties or affiliates for their own marketing or promotional use.
We may use service providers that help us operate our website, communications, hosting, and support systems, but only to the extent needed to provide the service on our behalf and subject to confidentiality and security obligations.
Data retention
We retain information only for as long as reasonably necessary to operate the service, maintain records of consent, resolve disputes, enforce our agreements, and meet legal obligations.
Your choices
You may request access to, correction of, or deletion of personal information by contacting support@backswing.ai. We may keep certain information where required by law or for legitimate business purposes.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date if appropriate.